Frequently Asked Questions
Everything you need to know about bringing the Luminara® glow into your home.
What is the typical shipping time for Luminara® furniture and decor?
Standard shipping typically takes 5-7 business days. For larger furniture pieces, we offer white-glove delivery which may take 10-14 business days depending on your location.
Do you offer a warranty on your home products?
Yes, all Luminara® products come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window for most items. Products must be in original packaging and unassembled. Please note that a restocking fee may apply to oversized furniture items.
Are the materials used in your collections sustainably sourced?
Luminara® is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for your home and the planet.
Can I request fabric swatches before purchasing a sofa or armchair?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatch Request' page to help you visualize the texture and color in your own lighting.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer flexible financing options through Affirm for larger purchases.